Frequently asked questions

• ​Can I pause my subscription? Yes - email us anytime with your dates but for seamless changes at least a week before and we'll sort it.

• Can I create a bespoke subscription? Yes - but you'll need to email and have a direct debit mandate set up, very easy, tell us your mix, frequency and quantity and we'll set it up.

• How do I pause or cancel an order? Email hello@lightfootsfarm.com - we're very small and emails might not be checked until the next monday or thursday morning but usually before. If we miss an email we always sort it out and ensure you're not left 'short changed'.

• What if my microgreens don't arrive in good condition? Email us straight away and let us know what portion of your herbs are effected. We prefer to offer replacement but also refund, no questions asked though its great to have details so that we can improve.

• Do you offer special pricing for businesses? Yes, for cafes, restaurants and shops ordering regularly - email us to talk trade pricing or call on 07809 626815

• Are your products organic? We don't certify our products but use no artificial inputs and operate Lightfoot's farm as an agroecological enterprise for sustainability. This means maximising biodiversity, healthy productivity, and personal connection.

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